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Free Home Delivery

If you can’t get out, we’ll bring your prescription refill to your door. This service is FREE and convenient. Just ask for FREE HOME DELIVERY when you call us or use our online refill service.

We have been pleased to offer free prescription home delivery to our customers in Kitchener-Waterloo and surrounding areas. It’s just one of the many services that The Boardwalk Pharmacy offers in its effort to provide exceptional customer service.

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Coverage Area and Delivery Schedule

  1. Kitchener-Waterloo: Monday to Friday between 4 PM and 9 PM.
  2. New Hamburg: Every other Monday

If your reside in an area not listed above, please contact us to get it added to our coverage area.

Medication Therapy Management

A Medication Therapy Management Program is a free service that The Boardwalk Pharmacy offers to members who have a number of high-cost prescription drugs. Ontario’s Ministry of Health and Long Term Care says if you are 3 or more chronic medications, you qualify and will benefit one-on-one interview between the pharmacist.You will be invited to participate in this program designed for your specific health and pharmacy needs. You may decide not to participate, but it is recommended that you take full advantage of this covered service if you qualify and are asked to participate.

In Pharmacy Service

The Boardwalk Pharmacy recognises the importance of privacy offers a consultation room where you can discuss your medication and health concerns.

Healthcare Team

Any concerns that are recognized will be shared with your physician and healthcare team.

Medication Therapy Management

Will help you get the most out of your medications by ensuring that you are being prescribed the best medications for your condition(s) and help you understand the best way to take the medications for the desired results.

Patient Care is our top priority

The Boardwalk pharmacy will also provide you with a list of your current medications to carry with you and share with your doctors during office visits, at Urgent Care, or at the hospital if you need to go there

Tip: Make sure you bring all your medications (which includes prescription, over the counter, natural/herbal, inhalers, creams/ointment, ear/eye drops etc.)

Compliance Packaging

Mistakes made with medications at home are a leading cause of hospital admissions among the elderly.

The Boardwalk Pharmacy is here to help, which is why we will conveniently organize all your medications into easy to use blister cards or compliance rolls. Our goal is to help eliminate medication errors and make your life easier and healthier in the process.

Taking your medications properly is important!

Remembering when and how to take your medications can be a challenging task – especially when you are taking many different prescription and non-prescription medicines. Taking your medications properly is essential for getting the full benefits of your medications, to avoid complications and side effects, and to improve your health and well-being.

The Boardwalk Pharmacy Advantage

  1. We carry a variety of pill organizers to help you organize your prescriptions, vitamins, and supplements in weekly, multi-dose formats.
  2. Our blister packs can accommodate four dosage times each day and our perforated packaging makes it easy to separate doses, making travel easy!
  3. Its always tough to know when medications should not be taken together. With our compliance pack service, we ensure that incompatible medications are not taken together to reduce side effects and get the most out of your medications.
  4. We are able to add any over-the-counter medications you may be taking to your blister pack and offer complimentary delivery to ensure you never miss a dose!

Contact us for more information on this convenient service!

Anticoagulation Management

Our patient-centered team of pharmacists can work under a medical directive from your physician to provide anticoagulation service (which includes both INR testing and warfarin dose management services).


  1. Avoid painful venous draws
  2. No more waiting in line at the lab
  3. No more waiting 2 days or more for your results
  4. Avoid unnecessary trips, testing and new warfarin prescription done at the same time

Click here to make an appointment. The average appointment takes no more than 15 minutes, saving you time.

Blood Pressure Monitoring

The Boardwalk Pharmacy offers a blood pressure monitoring service for its patients. It is a great way to monitor the effectiveness of blood pressure medications.  Recording your readings and taking them to your doctor’s office is a great way for the family doctor to monitor pressure changes that may occur between office visits.

Tips to take a good blood pressure reading

  1. Measure your blood pressure ONLY when you are relaxed. Do NOT measure your blood pressure if you are sick or stressed
  2. Measure your blood pressure after your bowels and bladder are emptied
  3. Wait two hours after eating a large meal before you take your blood pressure
  4. Wait 30 minutes after drinking caffeinated beverages and smoking before you take your blood pressure
  5. Take your blood pressure in the morning and evening before your blood pressure medications
  6. Sit in a chair that supports your back and sit beside a table that supports your arm
  7. Your arm should be positioned so the center of the cuff is at heart level
  8. Keep your feet flat on the floor
  9. The cuff should be placed against your skin and not a sleeve
  10. Rest for 5 minutes prior to taking a reading
  11. Take two readings approximately 1-2 minutes apart
  12. Record your readings

Diabetic Education

Take advantage of The Boardwalk Pharmacy’s multi-leveled diabetes care program which includes free education on your medication, blood glucose monitoring, glucometers and alternative medications.

We will provide glucometer training and targets for blood glucose, as well as diet and lifestyle plans for newly diagnosed patients. We will work with your other healthcare providers (family doctor, endocrinologist, diabetes care team) to optimize your glycemic control – and adjust therapy if needed. We also carry a full range of diabetic supplies e.g. glucometers, tests strips, and needles as well as insulin pump equipment.

Our Services

  1. Glucometers and diabetic education provided in multiple languages.
  2. Education book for newly diagnosed diabetic patients.
  3. Free glucometers with the purchase of strips. Training is included.
  4. Diabetic health outcome follow-ups.
  5. A full range of diabetic treats are available for sale.
  6. Diabetes clinics featuring foot care, cholesterol control, cooking and nutrition demonstrations.


Refill Prescription

Upon submission of this form, Miltowne Pharmacy will contact you with your pickup or delivery time ASAP. Desired pickup/delivery time cannot be guaranteed.

Your request has been received and you should be receiving an email confirmation in the next little bit.
We will contact you by phone if necessary.

We Deliver over-the-counter (OTC) products with your prescription refill order for free!

  • Step 1 - Check out our full line of products available for delivery with your prescription refill.
  • Step 2 - Add any products you'd like to your cart.
  • Step 3 - Select "Free Shipping (Delivered with Prescription)"
  • Step 4 - Checkout with the same name as your prescription refill.
  • Step 5 - We will automatically match your prescription refill with your OTC order and deliver both to you together in one package.
See Our Full Product Line

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Delivery Schedule Details

Patients must fill out a refill form by 12pm LATEST to get same-day delivery in the evening (4 - 8 pm).
Anyone who fills out a form after 12 pm will be eligible for next day delivery.
There is a 6 pm cut off for next day early delivery (12 to 4 pm).

Miltowne Pharmacy

Please note: In order for a new prescription to be filled, contact us by phone (905-693-8002), by fax (905-693-8004) or by email (miltowneida@gmail.com).